Terms & Conditions

1. Introduction

Welcome to My MD Dr ( 3409tech Ventures Pvt. Ltd. ) By using our services and accessing our website, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree with these terms, you should not use our website or services.

2. Services Provided

My MD Dr ( 3409tech Ventures Pvt. Ltd. ) offers a range of healthcare services, including:

- Home-based healthcare, such as general physician consultations, chronic disease management, post-operative care, and diagnostic tests.
- Teleconsultation services with MD Doctors for convenient remote care.
- In-clinic consultations to address your medical needs directly at our facility.
  All services are provided by qualified healthcare professionals.

3. User Responsibilities

You must provide accurate, current, and complete information when booking a service.
You are responsible for ensuring that your use of our services does not violate any applicable laws or regulations.
You agree not to misuse our website or services, including but not limited to, attempting to gain unauthorized access to our systems or data.

4. Booking and Cancellations

All bookings for home visits, teleconsultations, or in-clinic appointments must be made through our website, mobile app, or customer service hotline.
Cancellations or rescheduling of appointments must be made at least 24 hours in advance to avoid charges.
Late cancellations may incur a fee, as outlined in the pricing policy.

5. Payment

Payment for services must be made in full at the time of booking or upon completion of the service.
Accepted payment methods include credit/debit cards, UPI, and other digital options.
Failure to pay for services may result in the suspension or termination of your account.

6. Liability

My MD Dr ( 3409tech Ventures Pvt. Ltd. ) strives to provide the highest standard of care; however, we do not guarantee the outcomes of any medical treatment.
- We are not liable for indirect, incidental, or consequential damages arising from the use of our services.
- Our liability is limited to the amount paid for the service in question.

7. Privacy

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on data collection, usage, and protection.

8. Modifications to Terms

These terms and conditions are governed by the laws of India. Any disputes arising from the use of our services will be subject to the jurisdiction of the courts in Pune, India.

9. Governing Law

These terms and conditions are governed by the laws of India. Any disputes arising from the use of our services will be subject to the jurisdiction of the courts in Pune, India.